Airline Passenger Complaints Up Sharply

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Vol 49 Issue 15

Man Hacks Into Plane’s Flight Controls Using Phone App

To draw attention to the vulnerabilities of flight control systems, a security consultant created an app for his Android phone that lets him remotely seize control of a jetliner’s autopilot function, potentially allowing him to alter its flight path...
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Airline Passenger Complaints Up Sharply

According to data from the Department of Transportation, the number of passenger complaints about airline travel soared 20 percent in 2012, with United earning the title of the most complained-about airline. What do you think?

  • “As the talkative guy eating a tuna salad sandwich next to you, I’m largely to blame for this report.”

    Wayne Lemmon
    Buckle Gluer
  • “Why are these people complaining to the Department of Transportation when there’s a perfectly good flight attendant on the plane they could scream at right there?”

    Brooke Cochran
    Electrode Cleaner
  • “These people need to relax, open up the latest issue of Hemispheres, and lose themselves in a story about Jacksonville’s nightlife hot spots.”

    Dirk Osterberg
    Systems Analyst
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