WILMINGTON, DE—A brief note from United Family Insurance employee Martin Schatz to a coworker regarding storage-closet office supplies went through eight rewrites Monday. "I wrote it pretty quick and was about to drop it in [Al Miesner's] box when I noticed I used the word 'stapler' twice in the same line," Schatz reported after delivering the final version. "It read kind of weird, so I changed the second 'stapler' to 'it.' But then it read even worse, so I changed it back." Schatz also changed "Thanks!!!" to "Thanks..." fearing that the original punctuation was "a bit too much."