Business Week ranked the airport last in customer satisfaction due to long delays, bureaucratic employees, and overall oppressive atmosphere.
SACRAMENTO, CAOut-of-work tower operator Fred Jenkins, 35, who has lacked self-worth since being laid off in late 2004, found his confidence restored in a relationship with fellow AA member Stacy Lynn Parke, 33. "Stacy's so amazingit's been so nice to have someone to take care of me and tell me how special I am," Jenkins said of Parke, a part-time Hallmark Store clerk who has attempted suicide three times. "I guess sometimes all you need is for another person to make you feel good about yourself, unconditionally." Jenkins also noted that Parke "made it seem that being laid off wasn't that big a deal" and that "sometimes she worries about me so much she just cries herself to sleep."