American Voices

U.S. Call Centers Cost Same As India

August 23, 2010 | ISSUE 46•33

According to the head of the largest call center outsourcing firm in the country, the poor job market has made the cost of hiring a call center worker in the United States the same as hiring one in India. What do you think?

  • But what am I going to be indignant about to tech support, if not their location?"

    Larry Puleo
    Systems Analyst

  • I knew that asshole was just pretending to have an Indian accent."

    Dominique Pravdica
    Historic Site Administrator

  • Oh, no. This completely undermines the premise of NBC's assuredly hilarious new fall sitcom Outsourced."

    Matt Harris
    Electrical Contracts Adjuster

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