U.S. Call Centers Cost Same As India

American VoicesEconomy ISSUE 46•33 Aug 23, 2010

According to the head of the largest call center outsourcing firm in the country, the poor job market has made the cost of hiring a call center worker in the United States the same as hiring one in India. What do you think?

  • “But what am I going to be indignant about to tech support, if not their location?" ”

    Larry Puleo –
    Systems Analyst

  • “I knew that asshole was just pretending to have an Indian accent." ”

    Dominique Pravdica –
    Historic Site Administrator

  • “Oh, no. This completely undermines the premise of NBC's assuredly hilarious new fall sitcom Outsourced."”

    Matt Harris –
    Electrical Contracts Adjuster