U.S. Call Centers Cost Same As India

American Voices • Economy • ISSUE 46•33 • Aug 23, 2010

According to the head of the largest call center outsourcing firm in the country, the poor job market has made the cost of hiring a call center worker in the United States the same as hiring one in India. What do you think?

“But what am I going to be indignant about to tech support, if not their location?" ”
Larry Puleo –
Systems Analyst
“I knew that asshole was just pretending to have an Indian accent." ”
Dominique Pravdica –
Historic Site Administrator
“Oh, no. This completely undermines the premise of NBC's assuredly hilarious new fall sitcom Outsourced."”
Matt Harris –
Electrical Contracts Adjuster

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