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Your Safety Is Our Second Concern

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Heart Attack A Real Wake-Up Call For Man’s Insurance Provider

HARTFORD, CT—Saying the incident had forced them to completely rethink their past decisions about the man’s coverage and how they would approach his policy from here on out, Aetna executives reported Thursday that the recent heart attack of longtime plan member Michael Burns was a real wake-up call for the 163-year-old insurance company.

Big-Box Stores Vs. Small Businesses

While massive superstores like Walmart and Target have dominated the retail landscape for years, many shoppers are rejecting them in favor of smaller, locally owned shops. Here is a side-by-side comparison of the two options:

Brita Unveils New In-Throat Water Filters

OAKLAND, CA—Representatives from Brita, the nation’s bestselling brand of household water filtration products, held a press event Wednesday to unveil a new line of filters designed to be installed directly inside users’ throats.

Woman Leaving Meeting Worried She Came Off As Too Competent

OXNARD, CA—Silently chastising herself for the way she behaved in front of her colleagues and supervisors, Cobalt Property Insurance sales associate Leah Manning, 36, was reportedly deeply worried Tuesday that she came off as too competent during the company’s weekly sales meeting.

McDonald’s Announces New Spearmint After-Dinner Big Mac

OAK BROOK, IL—Calling the new menu item a cool, refreshing way for consumers to finish their meals, McDonald’s officials introduced the Spearmint After-Dinner Big Mac during a press event Tuesday at the company’s corporate headquarters.

NicoDerm Introduces New Nicotine Eye Patch

PHILADELPHIA—Praising the product as an effective and convenient means of helping individuals quit smoking, pharmaceutical manufacturer GlaxoSmithKline announced Wednesday the release of its new NicoDerm eye patch.

Disney World Opens New Ordeal Kingdom For Family Meltdowns

BAY LAKE, FL—Touting the new property’s wide variety of unique and imaginative attractions, representatives from the Walt Disney World Resort announced Monday the opening of Ordeal Kingdom, a new theme park specifically designed for full-scale family meltdowns.

Boss Wants Friendly, Relaxed Company Culture In Place By Friday

SAN MATEO, CA—Warning of severe consequences if he didn’t see results, Pantheon Digital Consulting COO Daniel Abelson, 59, told employees Monday he wants a relaxed, friendly company culture implemented by the end of the week, sources within the organization confirmed.

Coca-Cola Marketing Strategist Named New United States PR Laureate

WASHINGTON—In a ceremony at the White House this morning in which his work was praised for its unique contributions to the art of corporate communications, Coca-Cola marketing strategist Lawrence Shaffer was officially appointed as the new PR laureate of the United States, sources confirmed.
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Your Safety Is Our Second Concern

As CEO of Johnson Home Products, manufacturers of quality household appliances and furnishings since 1884, I would like to take a moment to assure you, our valued customer, that your safety is our number-two concern.

Whether you're using a Johnson food processor to prepare a delicious meal for your family, switching on your Johnson track-lighting system to read a book, or installing a new Johnson shelving unit in your children's playroom, you can feel confident knowing that your safety is right near the top of our list. In fact, it's almost number one.

It's a shame, but some companies these days tend to forget about the customer. Maybe it's because they've grown too big and have lost sight of what really matters. Or maybe it's because they just don't want to go the extra mile. Well, here at Johnson, we care about you and your well-being. In fact, it's practically what we care about most.

In every Johnson Home Products factory, there hangs a sign reminding each assembly-line worker what is most important as they put the nuts and bolts into the gas kitchen ranges, ceiling fans and garage-door openers that will find their way into homes like yours all across America. And right below that sign is a smaller, but still very readable, sign reminding those workers that product safety is also somewhat significant.

Even in the planning stages of a Johnson product, long before it reaches store shelves, we sit down and talk about what counts most. And almost every time, someone mentions consumer safety, usually within the first half-hour.

At the federally required Johnson Home Products testing facility in East Brunswick, NJ, we've learned to ask questions: Does this product comply with national standards? Does it pose a risk of any kind? Will it explode if dropped? Sooner or later, nearly all of these questions are brought up for consideration.

Some of those bigger companies, companies that take in more than our average annual revenue of $40 billion, think only about profit and the bottom line. But here at Johnson Home Products, we know there should also be time set aside to think about safety. Now, maybe the safety meeting is a little later in the day, and maybe it isn't mandatory, so not everyone shows up for it, but you'd better believe we're going to keep holding those meetings anyway.

In fact, you can be sure your safety occasionally crosses our mind, because we put the Johnson Pledge Of Quality on every box, right below the product warnings. As my grandfather, Josiah A. Johnson, said when he founded this company more than 100 years ago, "At Johnson, the customer comes second." That's right—not third, not fourth... second. And that's the Johnson promise.

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