Gmail User Pities Hotmail User

OLYMPIA, WA—Recent Gmail convert William Ramsak, 23, said Monday that his "heart goes out to" friend Kelly Oldenburg, who still sends e-mail through an ...

Immigrant Laborers Hired To Delete Spam

SAN DIEGO—Executives at Gortman Consulting are hiring immigrant day laborers to delete their junk e-mail. "Our employees were wasting hours of valuable time sifting ...

Voice Recognition Software Yelled At

NEW YORK—Fidelity Financial Services' Gwen Watson, 33, shouted angrily at her IBM ViaVoice Pro USB voice-recognition software, sources close to the human-resources administrator reported ...