New Apple Friend Bar Gives Customers Someone To Talk At About Mac Products
Tech Trends' Jeff Tate explains the new service that pairs insufferable Apple customers with "friends" that will listen to them rattle on for hours.
00:00:05.100,00:00:06.270
Onion News Network
00:00:06.440,00:00:08.860
Building on the success of
their Genius bars today,
00:00:08.960,00:00:12.110
Apple stores across the country,
unveiled the Friend bar,
00:00:12.310,00:00:16.110
where obsessive apple users can come
to discuss Mac products at length.
00:00:16.320,00:00:19.220
Onion News Network tech trends reporter
Jeff Tate, has more.
00:00:20.720,00:00:23.520
Thanks Andrea, Apple users looking
for someone to talk at,
00:00:23.760,00:00:25.460
about the newest twitter iPhone app,
00:00:25.690,00:00:28.360
or why Safari's an infinitely
better browser than Firefox,
00:00:28.660,00:00:32.360
can now simply make an appointment,
at Apple's new 'Friend Bar'.
00:00:32.650,00:00:35.640
Free to anyone with an Apple care warranty,
the Friend Bar is staffed
00:00:35.840,00:00:39.280
by Apple employees specially trained
to carry out lengthy conversations,
00:00:39.510,00:00:41.980
about even the most arcane
apple related topics.
00:00:42.540,00:00:45.080
Unlike your girlfriend or your coworkers,
we're not going to get tired
00:00:45.280,00:00:48.850
of discussing the wireless networking
capabilities of the operating system.
00:00:49.120,00:00:50.250
We're here and we're ready to listen.
00:00:50.450,00:00:53.820
The friend bar is already a success
with some Apple fans scheduling
00:00:54.150,00:00:55.960
appointments up to four hours at length.
00:00:56.380,00:01:00.320
It drives me so nuts that Firefox is
disabling the plug-in for the main RC3.
00:01:00.700,00:01:04.000
Genius bars across the country
are reporting shorter wait times
00:01:04.200,00:01:08.640
as customers who just want to impress Apple
employees with their ironic desktop image,
00:01:08.920,00:01:11.270
or their impeccably organized iTunes library,
00:01:11.540,00:01:15.280
are redirected to the Friend Bar,
and the discussions don't have to be limited
00:01:15.700,00:01:16.710
to Apple products.
00:01:16.810,00:01:19.680
Friend Bar employees are trained
to discuss a range of topics,
00:01:19.780,00:01:22.950
Apple customers are interested in,
from finding a good Neapolitan pizza,
00:01:23.410,00:01:26.260
to talking to girls you aren't already
in an improv. group with.
00:01:26.520,00:01:28.160
I think what our customers appreciate
is the fact that
00:01:28.330,00:01:31.670
they've got a multinational consumer
corporation that they can relate to.
00:01:31.760,00:01:34.220
The Friend Bar, is not the only
good news for Apple fans.
00:01:34.460,00:01:38.440
The 24 hour friend line connects
users to call centers overseas,
00:01:38.680,00:01:41.230
where they can talk about Apple,
even after store hours.
00:01:41.570,00:01:44.510
That's just using GarageBand, and I like to
use iMovie if I'm just making a slideshow
00:01:44.740,00:01:45.740
or something, but...
-Oh yes!
00:01:45.970,00:01:47.670
I'll use Final Cut Express for
anything that's more elaborate.
00:01:47.910,00:01:48.610
Of course, sir!
00:01:48.880,00:01:51.180
... like just yesterday I uploaded some flip
footage of these kids skateboarding, and...
00:01:51.410,00:01:52.340
That is very interesting!
00:01:52.580,00:01:55.220
The company also announced that next year
it will roll out the iStore,
00:01:55.680,00:01:59.300
A miniature version of an Apple store which
customers can set up in their own homes.
00:01:59.490,00:02:01.860
It's going to be about six thousand dollars
for the hardware,
00:02:02.280,00:02:05.160
and then there's a month of salary
for your personal Apple employee.
00:02:05.390,00:02:07.890
Then of course, anything you buy
from the store.
00:02:08.100,00:02:09.600
For Tech trends, I'm Jeff Tate.
00:02:09.800,00:02:10.470
Thank you Jeff.
00:02:10.660,00:02:12.730
Moving on, in a diplomatic
show of good will,
00:02:12.900,00:02:16.470
China will be sending two Tibetan monks
to the national zoo in Washington.
00:02:17.170,00:02:19.640
A lot of networks report the news
as it happens.
00:02:19.840,00:02:23.910
But only one has the power to report
the news before it happens.
00:02:24.750,00:02:27.040
Through our state of the art
worm hole satellite,
00:02:27.280,00:02:31.280
The Onion News Network future channel,
brings you exclusive news transmitions,
00:02:31.550,00:02:33.550
from the year 2137.
00:02:34.050,00:02:35.890
Because to stay ahead in today's world,
00:02:36.220,00:02:40.070
you need to know what's going
to happen in tomorrows.
00:02:48.400,00:02:49.530
Still ahead this hour...
00:02:49.870,00:02:52.610
Red Lobster opens factory outlet.
More Video