L.L. Bean Ends Iconic Lifetime Return Policy

In a message to patrons, L.L. Bean announced that it would end its long-standing policy of guaranteeing products for life, citing modern business demands and customers exploiting loopholes in the plan. What do you think?

“But finding a loophole in a well-intentioned policy and exploiting it into ruin is a cornerstone of the American dream!”

Timothy Perch • Windowsill Botanist


“Do they really expect me to buy a new backpack every 37 years?”

Candice Williams • Fish Calmer

“That does it! I’m tired of being pushed around by Big Flannel.”

Patrick Mendelssohn • Microfiche Archivist